Content Policy


Content is an individual copy of any form or format of material uploaded to an individual or authorized representative?s Gigabox Hosting LLC account.? Content in your account is not allowed to violate our Terms of Service or Privacy Policy and should conform to US law.

Individuals and authorized representatives shall not use Content in any way that violates someone else's individual rights, trademark, intellectual property or copyright. Any violations in Gigabox Hosting LLC?s policies may lead to the disabling of Content and suspension of account holder's accounts.

Enforcement

Gigabox Hosting LLC's team upholds and enforces policy and responds to notifications when notified of Terms of Service violations,

Gigabox Hosting LLC may practice a variety of processes, procedures, and automatic mechanisms to avoid violations of our Terms of Services, which include:
  • Alerting users of files claimed under the Digital Millennium Copyright Act (DMCA)
  • Blocking files previously claimed under the Digital Millennium Copyright Act (DMCA)
  • File suspension
  • Account suspension
  • Account termination
  • Blocking websites
  • Prevent Search Engine Indexing
  • Report of activities to proper authorities
  • Media Fingerprinting
  • Archive Scanning
  • Monitoring websites
  • Realtime Filters

Data Retention Policy

Account holder information is held by Gigabox Hosting LLC in accordance with our Terms of Service and Privacy Policy. Some information is retained only long enough to provide requested Services; other information may be retained longer.

Abandoned Accounts

Gigabox Hosting LLC removes abandoned accounts and data after a long period of total and complete inactivity.? Personal, Professional, and Business customers are never considered inactive while maintaining an active subscription.

Data is only removed when the account is considered completely inactive for a long period of time.? If we are considering an account abandoned we will send emails, and attempt to contact account owners based on best available contact information, before disabling account.

Content Retention

Gigabox Hosting LLC Personal, Professional, and Business customers' content is always retained indefinitely.

Downloadable Software

Each downloadable software tool or application has its own End Account holder License Agreement (EULA) which must be accepted before usage and whenever the EULA is updated. Each EULA, together with the Gigabox Hosting LLC Terms of Service and Privacy Policy are a binding Agreement.

Law Enforcement

Gigabox Hosting LLC fully cooperates with Law Enforcement in its pursuit of prosecution for illegal acts.

Procedures and Requirements for Obtaining Available Information

Gigabox Hosting LLC will process requests in accordance with applicable US law.? The requests must:
  • be on official letterhead,
  • include the URL of the Content so we may identify the account holder,
  • provide information sufficient to identify and contact the person requesting the information,
  • state which information is requested,
  • be signed by an identifiable US or Foreign government representative,
At the time we receive a request, we will make best efforts to provide requested information to the authorized government representative.

Preservation of Information

Preservation requests in accordance with applicable US law must contain all the elements from the above section "Procedures and Requirements for Obtaining Available Information". Preservation will be maintained for ninety (90) days unless otherwise requested.

Jurisdiction

Gigabox Hosting LLC responds to all requests utilizing valid legal process in compliance with U.S. law.

Requests may be submitted to Gigabox Hosting LLC by mail to:

P.O. BOX 592
CYPRESS, TX 77410
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